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Residential circuit breaker warranty update

Eaton has recently updated the limited warranty terms for residential products. The new limited warranty terms come into effect on 1 June 2024 and will be applied based on the manufacture date of the circuit breaker. The previous warranty documents (dated 2005) will continue to apply to products manufactured prior to 1 June 2024.

Highlights of some of the changes to our limited warranty include:

  • Updating our limited warranty’s terms to make them more consistent with, if not stronger than, other industry manufacturers
  • Consolidating various limited warranties into a single limited warranty
  • Updating who to contact at Eaton with warranty service and questions, and how to contact them
  • Reiterating what is and what is not covered by the limited warranty
  • Changing the limited warranty’s length for CH electronic breakers (AFCI and GFCI)
  • Providing a new dispute resolution section that includes mandatory, individual arbitration and limitations of liability
Summary of Eaton residential BR and CH product warranty coverage period as of 1 June 2024.
  BR CH
Load centre warranty 10-year Limited lifetime
Thermal magnetic circuit breaker warranty 10-year Limited lifetime
Electronic (AFCI/GFCI, etc.) warranty 10-year 10-year
Purchaser/installer/owner cover 10-year Limited lifetime