Eaton 9315, 93PM, and 9395 UPS family startup, warranty and support overview

24x7

• 1-year on-site 24x7, 8-hour response parts and labor from startup*
   
• Warranty combines the factory limited warranty and Service Protection Package
   
• 24x7 Customer Reliability Center triage and dispatch
   
• 24x7 technical support access

_{*The period covered in this warranty for product installed (and currently located) in the 50 United States and District of Columbia is 12 months from the date of product startup or 18 months from the date of product shipment, whichever occurs first, for parts coverage and 90 days from the date of product startup for labor coverage. The period covered by this warranty for product installed (and currently located) outside of the 50 United States and District of Columbia is 12 months from the date of product startup or 18 months from date of product shipment, whichever comes first, for parts coverage.}

• Onsite parts and labor
   
• Preventive maintenance
   
• Battery replacements

• Receive first year at no charge
   
• Connectivity parts included upon enrollment

_{*PredictPulse remote monitoring service, where available, requires customer enrollment, connectivity parts and self-installation. Eaton 93PM, 9315, 9395 UPS family models include PredictPulse, connectivity parts and installation by an Eaton Customer Service Engineer (or self-installation) at no charge upon enrollment during first year warranty.  Customers can receive a 90-day free trial by self-installing PredictPulse using the wizard installer tool and any needed connectivity parts.}

See the Eaton Limited Factory Warranty applicable to each product for additional details and limitations. Product startup is defined as being performed by an Eaton Customer Service Engineer or agent.  Learn more about Eaton's three-phase limited factory warranty.